Lucky Brand Reviews

Like everybody else it sounds like Lucky Brand is a crappy company.. I had a bad experience with them as well and I can't get a hold of them they don't return your calls and they avoid you when you've got issues.. I'm very very unhappy with this company my warning is do not shop there

I order outside chairs.
They made it look as if it was delivered.
Nothing was delivered. I have sent emails to find my order or get back my money. No one has reached out to me. Don't purchase from this site. Scam.

Placed an order from an ad they had running on Facebook March 30, 2021. They of course debited my PayPal account immediately using a different name, a Ltd.
Apparently there has been other people scammed by Facebook ads, but Facebook let them continue to swindle people which I find deplorable.
May 12, 2021 I have not heard a word from the company and I have contacted PayPal for a refund. I found this site looking for information where I might report these crooks and save people from falling for their scam. I will try to complain to Facebook directly. I hope I am protected by PayPal and will get my money back. If any of you used a credit card call and report the company. You maybe able to obtain a refund. With enough complaints they will be red flagged and will have to change their companies name so that’s something to throw a wrench into their day to operations. Hopefully people will stay away from companies with 0 ratings. I know I will in the future. I know I will never trust anyone selling anything on Facebook again. Lesson learned.

Bought a pair of shoes and they broke first wear. Now they refuse to refund on the item unless I return it to China at my own expense. Scammers. Avoid at all costs.

This site is dishonest. They are fraud. I bought a kitchen faucet. Or I thought I did!! The picture and description was nothing what Igot. I got a little extension to hook on existing faucet. I don't know why they are aloud to continue.

Lucky brand online purchase: Ordered a pair of men's size 32/32 knowing the size was correct. They shipped a miss tagged pair of 40/34 jeans. How do I know? Because I have a tape measure. Called customer service to exchange and they said I had to pay for the return. The person on the phone asked how I know the size was wrong... and that maybe that style runs large. OK. Runs large 32 that measures 40?? So I took the jeans back to a store to exchange and the store is not allowed to honor the 15% discount I got from ordering online. So I had to pay 15% more to get what I already paid for. Had I known that would have just returned and disputed the $8.00 return charge. People at the store are nice. ONLINE CUSTOMER SERIVE IS NOT. THEY DONT CARE ABOUT YOU. I say this is UN-LUCKY online.

Great brand with many options and designs. It is really great quality

I wish I read these reviews before I ordered as I've been scammed like a lot of people. Ordered a Galaxy type watch on 25th December and still no product but took money immediately. Contacted them numerous times with no reply. Surely theres a way of getting a refund?!!

Is there something we can do.? I will go to the police! They can not took our money and doing nothing! They will still take money from people in the future ! I will assume them for sure

Very very bad company. I ordered late 2020 and monies were deducted from my account. The goods never arrived!! I have tried and tried to contact the company but they're unavailable on chat and the telephone... still waiting for a reply from my email...so we will see..

I’ve ordered before Christmas and never received anything. No answer from they customer support. I think that I will never receive my parcel unfortunately. DO NOT ORDER ON THIS FAKE WESITE

Absolute con artists. Avoid at all costs, they should be shut down.